Frequently Asked Questions & Answers
Below are answers to some of the questions our clients frequently ask us about our services or on painting and decorating in general. You are welcome to email us at any time with any additional questions you may have about our company or just for advice.
When you start a painting contract, will you stay with the job until completion using the same work team?
Yes. The customer's needs always come first. We offer a very individual and personal approach to our services developing a closeness with clients during our pursuit for the finest possible results. We'll stay with your job until your painting is completed. Quality workmanship and accurate scheduling of completion of projects are our first priorities.
Can we rely on you to give us top quality service and workmanship?
Most definitely. Our painters are selected for their personal qualities of good attitude, good communication skills, responsibility and reliability as well as for their skills and high professional standards. Our customers and their needs are extremely important to us as is maintaining our excellent reputation. Our aim is to provide you quality workmanship with professional results as well as good value for money.
What kind of paint and materials do you use?
We use highest quality paint most of the time. However, the choice of paint can be influenced by other factors such as customer preference, the nature of the project, climate and condition, and other specifications. Not only do we use the best products, but we apply efficient work practices to achieve painting excellence for your home or business.
Are your quotations free?
Yes they are. This is part of our service to you and we endeavour to provide you with a quotation for your project promptly after surveying a property.
Can you provide references?
Yes we can. Paintman has reputation with full recommendations from past satisfied clients. References are available upon request.
Can you help with other repairs besides painting?
Depending on the project we guide you in building works maintenance and repair program.
Is it worth spending extra money for a top quality paint?
Absolutely. The highest quality paint always offers the best value for money, because it will look better longer and provide years of extra service. The products may cost more initially, but can extend the life of the paint job to 10 years or more compared with a cheaper brand of paint.
What makes your company different from another painting company?
At Paintman, we believe in doing the job right with a high level of thoroughness, attention to detail and quality assured. Building a relationship with our clients is extremely important. We are committed to your project from start to finish and will not cut corners on any aspect of your painting job. This means preparing your surface to a high standard, providing a first class finish using quality products and if required providing you with a full colour consultation. Using our experienced painting skills and techniques, we will give you results that last and ones you expect from a reputable painting and decorating company.